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Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.libraryedge.org and www.urbanlibraries.org (the “Sites”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Urban Libraries Council include www.libraryedge.org, www.urbanlibraries.org and ULC. The ULC websites collect data. By using the ULC websites, you consent to the data practices described in this statement.

Collection of Your Personal Information

In order to better provide you with products and services offered on our Site, ULC may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • Email Address
  • Phone Number
  • Employer
  • Job Title
  • Job Function

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through ULC's public message boards, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Sites. These may include: (a) registering for an account on our Site; (b) sending us an email message; (c) participating in the Edge assessment and (d) ULC knowledge center. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of Your Personal Information

ULC collects and uses your personal information to operate its website(s) and deliver the services you have requested. ULC may also use your personally identifiable information to inform you of other products or services available from ULC and its affiliates.

Use of Cookies

Our websites use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. When you return to our website, the information you previously provided can be retrieved, so you can easily use the features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the services.

Sharing Information with Third Parties

ULC does not sell, rent or lease its customer lists to third parties.

ULC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to ULC, and they are required to maintain the confidentiality of your information.

ULC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ULC or the site; (b) protect and defend the rights or property of ULC; and/or (c) act under exigent circumstances to protect the personal safety of users of ULC, or the public.

Tracking User Behavior

ULC may keep track of the websites and pages our users visit within ULC, in order to determine what ULC services are the most popular. This data is used to deliver customized content and advertising within ULC to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by ULC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the ULC website.

Security of Your Personal Information

ULC secures your personal information from unauthorized access, use, or disclosure. ULC uses SSL protocol for this purpose:

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Eighteen

ULC does not knowingly collect personally identifiable information from children under the age of eighteen. If you are under the age of eighteen, you must ask your parent or guardian for permission to use this website.

Email Communications

From time to time, ULC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email from ULC or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from ULC, you may opt out of such communications by clicking the UNSUBSCRIBE button.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

ULC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Sites and/or services available through the Sites after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

ULC welcomes your questions or comments regarding this Statement of Privacy. If you believe that ULC has not adhered to this Statement, please contact ULC at:

Urban Libraries Council
1333 H Street NW, Suite 1000 West
Washington, District of Columbia 20005

Email Address:

Telephone number:

Effective as of September 28, 2018