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Coronavirus Resources

The novel coronavirus disease (COVID-19) outbreak represents a serious public health threat for communities of all sizes. As trusted information sources and resource providers, public libraries are uniquely positioned to help community members protect their health and help slow the spread of the virus.

This page will help equip libraries of any size address the challenges presented by COVID-19. The resources included on this page are not comprehensive, and we will be making updates on an ongoing basis. Please email bsuchanic@urbanlibraries.org with feedback or suggested content.

Online Information

Learn how public libraries of all sizes have expanded their online resources to keep their communities safe, informed and engaged.

Health and Wellness

Connecting with Government


Workforce Development

Community Connections

Library Digital Resources

Libraries are transitioning their information sharing, resources and programs to a new virtual environment to support their communities.

Digital Library Cards

Social Media and Email

Technical Assistance

Uses for Library Technology

Identifying Community Needs

Operations and Planning


For individuals to access this information digitally, an internet connection is essential.

Free and Low-Cost Internet Plans: The National Digital Inclusion Alliance (NDIA) has compiled a list of internet service providers who have responded to the COVID-19 outbreak with new or improved discount broadband plans.

Comcast Internet Essentials: The Comcast Internet Essentials program provides 60 days of free internet service for qualified low-income households and increases speeds for all new and existing customers.

Public Wi-Fi Hotspots: Comcast and AT&T have made their public Wi-Fi hotspots available at no cost.

The Information Technology Disaster Resource Center’s projectConnect initiative provides rural and underserved communities outdoor access points with Wi-Fi so that community members can access internet resources at no cost.

Libraries with an active Edge subscription can access the Digital Inclusion Primer by creating an Edge account or logging into your Edge account. The Digital Inclusion Primer, developed by ULC in collaboration with the National Digital Inclusion Alliance, offers a comprehensive look at how libraries can strengthen their partnerships, resources and staff expertise to elevate their role as a community digital inclusion leader.


Webinar Recording

COVID-19 and Digital Access: Thursday, March 26 | 1 p.m. ET

Watch our webinar recording to hear about how other libraries are sharing information regarding the novel coronavirus disease (COVID-19) outbreak online and reacting to the impact of this virus in their community.

View Recording

Additional Resources

For more information, please visit the Urban Libraries Council coronavirus resources page which offers several national information sources and member library examples.

State Library Resources

Many state libraries provide information on coronavirus precautions and mandates.