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Library Profiles

Discover how libraries of all sizes have successfully used Edge to advance key community outcomes.

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Reeves1

Reeves County Library

Reeves County Library used Edge for data to support their decision making processes. It helped build relationships with the county commissioners, and also helped the library meet national standards of accessibility.

Robert J. Kleberg Public Library

Edge helped the Kleberg Public Library establish its role as a leader in community outreach, engagement and partnerships. The library secured a grant from TSLAC to create a makerspace and created pop-up makerspace activities.

Sacramento

Sacramento Public Library

Sacramento used Edge to be more consistent in how it offered library services and trained staff, as well as expanding technology staff for public service. The library made sure that its offerings were comparable among its 28 branches, and especially wanted to make sure digital literacy offerings were of the same quality in all its locations.

San Antonio Public Library

San Antonio Public Library used Edge to provide tangible data to support its programming and investment. This led to a $1 million vote of confidence from the city council for technology infrastructure. Additionally, SAPL stepped up its staff training through a self-paced learning program called 11.5 COSAs.

San Mateo

San Mateo County Libraries

San Mateo County Libraries uses Edge to assess its technology, communicate its impact and plan for the future. The library makes bridging the digital divide a key priority as a library in an area with a very high cost of living, so it embarks on programs like being the first library in California to loan Wi-Fi hotspots.

Steger-South Chicago Heights Library

Steger-South Chicago Heights Library identified key benchmarks they could improve upon easily without breaking the bank. The library also offered digital literacy classes, and made sure that their efforts were publicized, even making the Chicago Sun Times, the Chicago Tribune and the front page of The Citizen, a local newspaper.

Sullivan-Co-Blountville

Sullivan County Public Library

Sullivan County Public Library incorporated Edge benchmarks into its planning as a framework for where the library should be. They have especially focused on managing technology resources to maximize quality as well as providing access to digital content and enabling community members to create their own digital content.

Toledo-lucas

Toledo Lucas County Public Library

The library used Edge to survey the community and realized that patrons wanted a more convenient way to access library materials and information, so the library created a mobile app to increase library awareness and provide access in markets the library may not be reaching. The library also began providing real-time reference services to support their individual goals and needs, and created a live chat service.

Tonkawa Public Library

Operating on a limited budget and with a staff of three, Tonkawa Public Library felt that it lacked the resources to meaningfully expand its public technology services. Edge helped the library overcome that belief by focusing its technology efforts on key opportunities, including the introduction of group-based instruction for digital skills training and the addition of language learning software to the library’s digital resources.

Toronto350

Toronto Public Library

Toronto Public Library used Edge to align its initiatives with city priorities. TPL used Edge data to discover opportunities to grow tech access in order to drive economic development for everyone. TPL also linked their tech access priority to key city initiatives such as the Toronto Poverty Reduction Strategy, City of Toronto Broadband Working Group and the Smart Cities Initiative.

Washoe

Washoe County Library System

Washoe County Library system used Edge to build its technology plan and implement new staff training requirements to build digital literacy throughout the community.

Yolo-county

Yolo County Library

Yolo County Library used the Edge Assessment to identify and address shortcomings in its services for disabled, non-English speaking and rural communities. The library forged a strong partnership with the Yolo County District Attorney to purchase new computers with assistive technology such as a fully integrated magnification and reading program for low-vision leaders.