Yolo County Library used the Edge Assessment to identify and address shortcomings in its services for disabled, non-English speaking and rural communities. The library forged a strong partnership with the Yolo County District Attorney to purchase new computers with assistive technology such as a fully integrated magnification and reading program for low-vision leaders.
Discover how libraries of all sizes have successfully used Edge to advance key community outcomes.
Edge provided a framework for Charlotte Mecklenburg Library to evaluate and reconfigure its strategic community partnerships, helping the library forge new relationships with area colleges, national technology service providers and the county government. These partnerships have empowered the library to expand local makerspace opportunities, train staff in digital competencies and implement a digital inclusion curriculum for the public.
Although it is the 22nd largest city in the U.S., El Paso faces an internet access problem: one-third of residents do not have home internet access. Edge helped guide El Paso Public Library in leveraging its resources to meet that key community need, and plan ahead to ensure solutions were sustainable.
Edge helped New Braunfels Public Library identify key service gaps and it provided the library with concrete data to use in requesting additional support from the local government. Using Edge also helped the library adjust its services and policies to better meet the needs of disabled patrons.
Forsyth County Public Library uses Edge to manage and support the library's technology and improve its approach to digital inclusion. The library also used Edge data to present to the local government to get approval for a renovation of the Central Library, which included major improvements to the availability of assistive technology.
Oak Park Public Library used Edge data and resources to shape the library's strategic planning around technology and ensure that all community members have access to resources and services needed to succeed. The library has also used Edge to address early childhood digital behavior and literacy, partnering with Oak Park schools to pilot coding programs for girls, and embedding a librarian in the local high school.
Edge has allowed Greensboro Public Library to assess its technology offerings and make strategic decision, letting it be a partner and expand its role as a leader in the community. Library leaders realized that GPL staff are the primary contact for community members seeking tech resources and training, and fostered greater tech competency among staff through programs such as Green L.I.T.E and Tech Navigators, which connected staff with the community through Tech Open Houses.
Guthrie Public Library used Edge to address digital literacy concerns in various ways such as one on one computer tutoring, mobile device classes and early literacy electronic tablets for children. The library also implemented a bookmobile service with a mobile hotspot to address county communications infrastructure. Edge also benefitted the library by reengaging the staff and providing free training that also served as team-building.
Sacramento used Edge to be more consistent in how it offered library services and trained staff, as well as expanding technology staff for public service. The library made sure that its offerings were comparable among its 28 branches, and especially wanted to make sure digital literacy offerings were of the same quality in all its locations.
Henderson County Public Library used Edge to better identify technology needs across the county and improve services for each of its unique populations. IT incorporated the Edge Action Plan into a larger systemwide action plan, first focusing on serving patrons with disabilities, then focusing on building partnerships with local organizations and finally seeking to improve services and programs offered to non-English speakers.