Discover how libraries of all sizes have successfully used Edge to advance key community outcomes.
Edge enabled the Baker County Library to efficiently identify services adopted by peer libraries and match them to BCL’s needs with a level of focus it had never experienced before. Edge also motivated BCL to implement key staffing policy changes to enhance productivity, including monthly staff training sessions for library technology.
The library used Edge to survey the community and realized that patrons wanted a more convenient way to access library materials and information, so the library created a mobile app to increase library awareness and provide access in markets the library may not be reaching. The library also began providing real-time reference services to support their individual goals and needs, and created a live chat service.
Edge pushed Barton County Library to maximize its technological impact within its community by expanding its computer offerings, and by acquiring a Wi-Fi printer as well as a portable projector for multimedia presentations. Thanks to this leadership, Barton County Library partnered with community organizations such as the chamber of commerce and the City of Lamar, improving their knowledge about the programs and the availability of technology at the library.
Operating on a limited budget and with a staff of three, Tonkawa Public Library felt that it lacked the resources to meaningfully expand its public technology services. Edge helped the library overcome that belief by focusing its technology efforts on key opportunities, including the introduction of group-based instruction for digital skills training and the addition of language learning software to the library’s digital resources.
Although it is the 22nd largest city in the U.S., El Paso faces an internet access problem: one-third of residents do not have home internet access. Edge helped guide El Paso Public Library in leveraging its resources to meet that key community need, and plan ahead to ensure solutions were sustainable.
Edge serves as a crucial springboard for El Progreso Memorial Library’s long-term planning, and as a key tool in helping the library secure additional funding. Using Edge, EPML obtained an IMLS technology grant, enabling the library to add flat-screen TVs, iPads and a 3-D printer to the library.
Forsyth County Public Library uses Edge to manage and support the library's technology and improve its approach to digital inclusion. The library also used Edge data to present to the local government to get approval for a renovation of the Central Library, which included major improvements to the availability of assistive technology.
Edge has allowed Greensboro Public Library to assess its technology offerings and make strategic decisions, letting it be a partner and expand its role as a leader in the community. Library leaders realized that GPL staff are the primary contact for community members seeking tech resources and training, and fostered greater tech competency among staff through programs such as Green L.I.T.E and Tech Navigators, which connected staff with the community through Tech Open Houses.
Guthrie Public Library used Edge to address digital literacy concerns in various ways such as one on one computer tutoring, mobile device classes and early literacy electronic tablets for children. The library also implemented a bookmobile service with a mobile hotspot to address county communications infrastructure. Edge also benefitted the library by reengaging the staff and providing free training that also served as team-building.