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Madison-county

Library Profiles

Discover how libraries of all sizes have successfully used Edge to advance key community outcomes.

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Toledo-lucas

Toledo Lucas County Public Library

The library used Edge to survey the community and realized that patrons wanted a more convenient way to access library materials and information, so the library created a mobile app to increase library awareness and provide access in markets the library may not be reaching. The library also began providing real-time reference services to support their individual goals and needs, and created a live chat service.