Before using Edge, the library lacked the concrete data it needed to make a case for additional funding from the county. After the library began using Edge, it was able to show county commissioners how greater financial support could help the library to empower the community, leading to a greater budget as well as the county’s support in the library’s application for a Library Services and Technology Act grant.
Discover how libraries of all sizes have successfully used Edge to advance key community outcomes.
Edge provided a framework for Charlotte Mecklenburg Library to evaluate and reconfigure its strategic community partnerships, helping the library forge new relationships with area colleges, national technology service providers and the county government. These partnerships have empowered the library to expand local makerspace opportunities, train staff in digital competencies and implement a digital inclusion curriculum for the public.
Forsyth County Public Library uses Edge to manage and support the library's technology and improve its approach to digital inclusion. The library also used Edge data to present to the local government to get approval for a renovation of the Central Library, which included major improvements to the availability of assistive technology.
Edge has allowed Greensboro Public Library to assess its technology offerings and make strategic decision, letting it be a partner and expand its role as a leader in the community. Library leaders realized that GPL staff are the primary contact for community members seeking tech resources and training, and fostered greater tech competency among staff through programs such as Green L.I.T.E and Tech Navigators, which connected staff with the community through Tech Open Houses.
Henderson County Public Library used Edge to better identify technology needs across the county and improve services for each of its unique populations. IT incorporated the Edge Action Plan into a larger systemwide action plan, first focusing on serving patrons with disabilities, then focusing on building partnerships with local organizations and finally seeking to improve services and programs offered to non-English speakers.
Through Edge, MCPL built partnerships to improve its digital leadership offerings. The library built strong ties with Madison County Schools to engage educators and students to develop summer reading programs and other tools to develop a love of reading in students, as well as offering eLibrary cards for students in grades four through 12.