Following the economic recession that hit the U.S. in the 2000’s, Charlotte Mecklenburg Library faced reduced budgets, employee layoffs, reduced hours and services, and even the closure of four library branches.
The recession challenged library leaders to seek out partnerships and opportunities for collaboration. Despite the cuts and reductions the library faced, demands for library services continued to grow and reach all-time highs.
The Edge benchmarks fall into three strategic areas to support how libraries assess their technology access and services to align with community needs.
Click on the Edge Strategic Area icons below to read more library profiles and learn how Edge libraries are turning data into action.