Sioux Center Public Library (pop. 11,625) in Iowa has developed a video tutorial to walk library users through reserving and borrowing books and movies through their online catalog.
Yarra Libraries (pop. 98,000) in Australia is offering online digital coaching sessions to help individuals resolve minor technology issues and share resources for troubleshooting. Appointments are available by phone or online.
Libraries of all sizes, including Norwalk Easter Public Library (pop. 13,780) in Iowa and DC Public Library (pop. 693,972) serving the District of Columbia, have used Niche Academy to make step-by-step guides to downloading and navigating library online content.