Devices and bandwidth

Organizational ManagementLibraries have sufficient devices and bandwidth to accommodate user demandLearn more

Libraries accommodate user demand by calibrating patron usage with device hours and available bandwidth to increase the speed and improve the interactive nature of the Internet experience. 

9.1The library has a sufficient number of device hours available on a per capita basis.

3.00 - 5.00
5.01 - 7.00
>7.01

9.2The library meets or exceeds the minimum bandwidth capacity necessary to support public user demand.

Each public Internet user is allocated at least 128 kbps upload and 512 kbps download of network bandwidth capacity
Each public Internet user is allocated at least 256 kbps upload and 768 kbps download of network bandwidth capacity
Each public Internet user is allocated at least 500 kbps upload and 1 mbps download of network bandwidth capacity

9.3The library assures adequate time for patrons to complete tasks.

Library has session management software
Library staff are empowered to extend public access sessions
The wireless network signal extends to all public areas of the library at all locations
Some public access terminals are designated with extended session periods
Internet-enabled devices with extended session periods are loaned within the library
Internet-enabled devices are loaned for use outside the library

9.4The library provides peripheral equipment that enables patrons to complete tasks.

Headphones are available to loan to patrons

Patron needs for privacy while conducting sensitive transactions are accommodated through at least one of the following:


Installing privacy screens for computer monitors
Placing computer monitors so they can't be viewed by other patrons
Installing partitions between workstations
Having public computers in private rooms
Patrons are able to scan documents into digital formats
Wireless-enabled printers are available for patron owned devices
Video conferencing equipment is available for public use
Presentation equipment (e.g., projector, microphone, etc.) is available for public use
Multimedia production equipment (e.g. digital cameras, audio recorders, video cameras) is available for public use