Meeting key community needs

Community ValueLibraries provide technology resources to help patrons meet important needs related to personal goals and community prioritiesLearn more

The provision of technology resources at libraries has had a significant impact in meeting community needs in four critical areas: employment, education, government, and health and wellness. People increasingly rely on public access technology at libraries to find work, apply for college, secure government benefits, learn about critical medical treatments, and connect with their communities.

3.1The library supports use of public technology for workforce development and entrepreneurship.

The library selects and organizes online resources for job seeking, employment skill-building, or professional certification
The library selects and organizes online resources for small business development
The library offers access to online career testing preparation tools through its website and/or through career testing software
A library-organized or -hosted class for patrons on using online job-seeking, career development, and small business development resources is held at least quarterly

3.2The library supports use of public technology for eGovernment or legal purposes.

The library selects and organizes online links to local, state, and federal eGovernment resources
The library selects and organizes online guides and instructions for identifying, finding, and using online eGovernment resources
The library offers access to electronic legal and law-related research information and services through its website
A library-organized or -hosted class for patrons on navigating online government resources is held at least quarterly

3.3The library supports use of public technology for patrons pursuing educational opportunities.

Early literacy games, web-based read-along programs, and/or electronic toys or tablets are available at the library and through the library website
The library selects, organizes, and maintains online resources related to homework help, research, and information literacy for students
The library selects, organizes, and maintains online resources about college selection and financial aid
The library offers access to education testing preparation (e.g., SAT, GRE, GMAT, TOEFL) through its website and/or educational testing software
The library provides proctoring of exams for online learners
A library-organized or -hosted class for patrons on using or navigating educational resources is held at least quarterly

3.4The library supports use of public technology for health and wellness purposes.

The library selects and organizes online resources for learning about medical conditions, procedures, prescription drugs, and healthcare providers
The library offers access to medical databases through its website
The library is a designated community access point for health and human services information assistance (211 service)
A library-organized or -hosted class for patrons on using or navigating health and wellness resources is held at least quarterly