About Edge

Edge is a groundbreaking, first-of-its-kind management and leadership tool, helping libraries create a path for the continuous growth and development of their public technology services.

Through an easy-to-use suite of tools, Edge supports libraries in making strategic decisions and identifying areas for improvement. The Edge Toolkit provides libraries an overview of current public services and community engagement. From operations to partnerships and programming, the toolkit generates recommendations for implementing best practices to align with future growth and community priorities. It also provides useful resources to demonstrate the library’s community service to community leaders.

Edge was created with the vision that all people should have opportunities to enrich and improve their lives through open access to information, communication, and technology services provided by public libraries. Led by the Urban Libraries Council, the Edge Initiative was developed by a national coalition of leading library and local government organizations and funded by the Bill and Melinda Gates Foundation.


Benefits of Using Edge

Libraries are using Edge Benchmarks to assess and improve library services. Your Edge results provide a snapshot of your current public technology services along with concrete steps to make improvements. In addition, you’ll have the tools necessary to work more closely with your local leaders to address community issues. There are three key benefits for participating:

  1. Assess the use of public access technology;
  2. Identify specific ways to strengthen or enhance public access technology; and
  3. Engage with key leaders about the role for the public library in improving communities.

Learn more about these key benefits.


Edge in your Community

Since our national launch in 2014, Edge gained wide adoption by the library field with nearly 30% of public libraries in the U.S. registering for an Edge account and 20% of the nation’s public libraries completing the Assessment portion of the Edge Toolkit.


Designed to Evolve to Reflect Changing Technology and Community Needs

As libraries continue to adapt to the needs of 21st century communities, Edge will support positive change through community engagement, strategic decision making, and data-driven development.