Edge is a management tool that helps libraries align their technology resources to community priorities. Edge guides libraries to set measurable, strategic goals for digital inclusion and to engage government and community leaders in meaningful discussion about technology needs and plans. Edge is led by the Urban Libraries Council and developed by a national coalition of leading library and local government organizations with support from the Bill & Melinda Gates Foundation. Public libraries of all sizes are successfully using Edge to strengthen and improve their technology services. Read more >>

The Value of Edge

Greensboro Public Library Uses Edge to Better Train and Position Staff to Provide Enhanced Technology Services to the Community

As part of its 100-year history of service and innovation, Greensboro Public Library has used Edge to assess the library’s technology offerings and make strategic decisions. This allows the library to be a partner and expand its role as a leader in the community in terms of technology.

“We see ourselves and our branches as pillars in the community, to which customers and members of the community come to help further develop themselves in their use of technology,” said Brian Hart, deputy director of GPL.

Initially, GPL used data from the Edge Assessment to evaluate and compare the library’s technology offerings to similarly sized libraries. With that information, the library made key discoveries about its potential for expanding tech resources and services, particularly noting that staff were being underutilized in meeting the community’s technology needs.

According to Hart, an Edge Recommendation to provide more individualized technology services was key in driving the library’s progress.

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Edge Library Profiles Showcase the Value to Libraries of All Sizes

Are you an Edge library? You've completed the Edge assessment and you're not sure what to do next. Or, are you interested in participating and want to learn how other libraries have benefited from the Edge Initiative?

Read about Edge libraries of all sizes across the U.S. Edge library profiles show how library leaders have used Edge to enhance and improve the technology services for their communities. From guiding the planning of Oklahoma’s Pioneer Library System, to expanding technology services at the Mifflin County Library in Pennsylvania, to enhancing resources at the tiny Tonkawa Public Library in rural Oklahoma, Edge can help every library improve services inside and out. Click here to read the Edge library profiles.

Also, view the theory of change to learn how Edge will help improve the quality of life for your community.

Share your Edge Story with us!


"Edge helps us convince the leaders on our Board and in our community that we need additional financial resources. It adds another nationally recognized, thoughtful assessment and Edge is proving what we’ve been saying all along, but didn’t have the evidence to back up: public libraries play an important role in access to technology.”

Karen Danczak Lyons, Director, Evanston Public Library (IL)