Edge is a management tool that helps libraries align their technology resources to community priorities. Edge guides libraries to set measurable, strategic goals for digital inclusion and to engage government and community leaders in meaningful discussion about technology needs and plans. Edge is led by the Urban Libraries Council and developed by a national coalition of leading library and local government organizations with support from the Bill & Melinda Gates Foundation. Public libraries of all sizes are successfully using Edge to strengthen and improve their technology services. Read more >>

The Value of Edge

Edge Helps Toronto Public Library Align with City Priorities

Toronto Public Library is one of the largest library systems in the world, and it has embraced the challenge of meeting the technology needs of every one of the city’s 2.8 million residents. That mission drives TPL to constantly innovate and seek partnerships to expand its technology offerings.

Edge provided TPL with a powerful tool for assessing its current capabilities and strategically planning for partnerships and initiatives to expand digital access. The use of Edge has been strongly supported by City Librarian Vickery Bowles because of its help in aligning and supporting the library’s focus, especially with evidence-based decision making. The library piloted the Edge toolkit in 2015 and then completed the Edge Assessment in 2017.

“Our use of Edge has done two things: it focused us on evidence-based decision making, and it has enabled us to take our benchmarks and embed them in city strategy in order to say ‘we know where we’re going, and these city strategies are going to help us move the needle on technology services in public libraries,’” said Elizabeth Glass, TPL’s director of planning, policy and performance management.

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Edge Library Profiles Showcase the Value to Libraries of All Sizes

Are you an Edge library? You've completed the Edge assessment and you're not sure what to do next. Or, are you interested in participating and want to learn how other libraries have benefited from the Edge Initiative?

Read about Edge libraries of all sizes across the U.S. Edge library profiles show how library leaders have used Edge to enhance and improve the technology services for their communities. From guiding the planning of Oklahoma’s Pioneer Library System, to expanding technology services at the Mifflin County Library in Pennsylvania, to enhancing resources at the tiny Tonkawa Public Library in rural Oklahoma, Edge can help every library improve services inside and out. Click here to read the Edge library profiles.

Also, view the theory of change to learn how Edge will help improve the quality of life for your community.

Share your Edge Story with us!


"Edge helps us convince the leaders on our Board and in our community that we need additional financial resources. It adds another nationally recognized, thoughtful assessment and Edge is proving what we’ve been saying all along, but didn’t have the evidence to back up: public libraries play an important role in access to technology.”

Karen Danczak Lyons, Director, Evanston Public Library (IL)