Edge is a management tool that helps libraries align their technology resources to community priorities. Edge guides libraries to set measurable, strategic goals for digital inclusion and to engage government and community leaders in meaningful discussion about technology needs and plans. Edge is led by the Urban Libraries Council and developed by a national coalition of leading library and local government organizations with support from the Bill & Melinda Gates Foundation. Public libraries of all sizes are successfully using Edge to strengthen and improve their technology services. Read more >>

The Value of Edge

Edge Helps Steger-South Chicago Heights Library Improve Community Digital Literacy for Seniors and Connect Parents to Educational Resources

Steger-South Chicago Heights Library is a community linchpin for two villages located 30 minutes south of Chicago. Serving more than 13,000 people, the library is constantly working to ensure patrons have access to the technology to pursue lifelong learning, but issues of space, budget and available resources have challenged the library in meeting that need. The library turned to Edge for guidance in overcoming those problem areas.

“When we first were looking at doing the Edge Assessment, we knew that there was a need but we had a hesitation,” said Jaime Paicely, director of Steger-South Chicago Heights Library. There were three critical areas of concern for them: space issues, budget issues and the number of available computers. The library realized it needed to expand the number of available computers it offered and the amount of space dedicated to digital access, but was concerned that they could not afford the changes. However, taking the Edge Assessment helped them identify some areas of improvement that did not require breaking the bank.

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Edge Library Profiles Showcase the Value to Libraries of All Sizes

Are you an Edge library? You've completed the Edge assessment and you're not sure what to do next. Or, are you interested in participating and want to learn how other libraries have benefited from the Edge Initiative?

Read about Edge libraries of all sizes across the U.S. Edge library profiles show how library leaders have used Edge to enhance and improve the technology services for their communities. From guiding the planning of Oklahoma’s Pioneer Library System, to expanding technology services at the Mifflin County Library in Pennsylvania, to enhancing resources at the tiny Tonkawa Public Library in rural Oklahoma, Edge can help every library improve services inside and out. Click here to read the Edge library profiles.

Also, view the theory of change to learn how Edge will help improve the quality of life for your community.

Share your Edge Story with us!


"Edge helps us convince the leaders on our Board and in our community that we need additional financial resources. It adds another nationally recognized, thoughtful assessment and Edge is proving what we’ve been saying all along, but didn’t have the evidence to back up: public libraries play an important role in access to technology.”

Karen Danczak Lyons, Director, Evanston Public Library (IL)